Cllr Paul Ellis, chair and John Bibby, chief executive, together
with the chair and managing director of the met with Lord Freud,
minister of state for welfare reform, and Neil Couling, director
general (Universal Credit programme), in the Minister's office on
14 March to discuss the findings of the
ARCH/NFA Welfare Reform survey.
The meeting was extremely positive with the Minister clearly
having considered the findings of our Survey and our calls to
abandon the current seven day waiting period for Universal Credit
(UC), improvements to speed up the assessment process, improve
staff training and co-ordination with local authorities.
We have agreed to undertake further work to update our survey
and have established channels of communication with the director
general's office to improve two-way dialogue and communication as
the role out of UC accelerates.
We will update ARCH members as this work proceeds.