In this section:

Building Safety – Resident Engagement Best Practice 18/03/2021 Labelled as Development, Consultation

The Ministry of Housing, Communities & Local Government (MHCLG) have published the Social Sector (Building Safety) Engagement Best Practice Group's final report.

 

The Group brought together social landlords and residents from across the country, to consider how  residents could be placed at the heart of engagement on fire and building safety matters, encouraging them to work in partnership with their landlords, ensuring that their voices are heard, and that they can influence decisions that affect their lives.

 

The independent report published by the Group looks at a series of practical pilots, testing specific approaches to engagement of residents on fire and building safety matters in different areas, organisations and contexts. 

 

The report highlights lessons learned and sets out recommendations about good practice when engaging with residents on fire and building safety issues addressing issues across three main themes:

 

  • Information and understanding
  • Landlord and resident responsibilities
  • Action to take in the event of a fire

 

The outcomes are intended not only to benefit residents and landlords in the social sector but also to be applied more widely across other tenures and the Group makes four key recommendations for Government, housing providers and the sector as a whole:

 

  • Recommendation 1: For the Government, in conjunction with NFCC and other key stakeholders to review and set out a consistent approach to national fire safety messages, particularly the language used around the 'stay put' messaging. The stay put strategy needs a similar campaign as the Government led Fire Kills, Smoking Kills and Five a Day campaigns which have proved to be successful, through the provision of a simple clear message of important information. A similar campaign would enable landlords, residents and Fire and Rescue Services to be cohesive and clear in their approach without ambiguity or interpretation. Further research into how residents apply / take on the fire safety messages from landlords and the Fire and Rescue Service and behave in the event of a fire would inform the campaign.
  • Recommendation 2: Government should establish stronger sanctions for tenants and leaseholders who do not provide details of key health and safety requirements within their property which might impact on the safety of their building, or do not provide access for the purpose of assessing such compliance.
  • Recommendation 3: Housing providers with high rise residential blocks or those deemed high risk should consider as part of their fire risk assessment and safety case, the retrofitting of BS 8629 Evacuation Alert systems. This will allow the Fire and Rescue Service to send an evacuation signal to residents in the event of a fire when the Incident Commander believes stay put is no longer a viable option. Any housing provider that intends to use such a system, should inform their local fire & rescue service.
  • Recommendation 4: The sector should conduct further research into tailored messaging, focusing on different demographic groups. It should carry out further research to ensure that all groups with protected characteristics are supported by landlords to achieve effective access to properties and have key fire safety information communicated to them. This could be undertaken in conjunction with Fire and Rescue Services.

 

Government will now consider the Social Sector (Building Safety) Engagement Best Practice Group's final report and say they will respond to its recommendations in due course.

 

A copy of the final report is available to download from the Government website.

 

The lessons learnt will support the requirements in the draft Building Safety Bill and the legal duties on the designated "Accountable Person" to ensure that residents automatically receive relevant building safety information; implement the required Resident Engagement Strategy which must be tailored to the needs of residents in each designated high risk building; and set up a complaints system for residents.

 

 

Like emailLink
ARCH Member Comments 2 people like this

Housemark