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ARCH annual report


The ARCH annual report for 2015-16 is now available to view.


Download it here.

Reminder: Consultation on reform of Ombudsman Service closes 16 June 12/06/2015

Consultation on proposals for the reform of the Ombudsman service and creation of a new Public Service Ombudsman closes next Tuesday (16 June 2015).


The consultation accompanies a report undertaken by Robert Gordon 'Better to Serve the Public', which considers proposals to reform the current Ombudsman sector and, in particular, recommends the creation of a new Public Services Ombudsman, bringing together the existing jurisdictions of the Housing Ombudsman, Local Government Ombudsman and Parliamentary and Health Ombudsman.


Both the report and consultation documents can be found at:


The closing date for the 12 week consultation is Tuesday 16 June 2015.

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