The LGA has launched a new Social Housing Management Peer
Challenge. It has been developed to help stock-holding councils
improve their management of social housing to ensure they meet the
expectations of the new regulatory regime proposed in the social
housing white paper and being put into place through the Social
Housing (Regulation) Bill currently before Parliament. It is
intended to support councils to:
- Reflect on, receive feedback on and learn how to improve the
service provided to social housing residents
- Assess readiness and plans for the new consumer regulation
regime which includes embedding accountability to residents
- Identify and share best practice
The scope of the peer challenge can be modified to meet the
specific needs of each council, and includes:
- Corporate strategy, governance and leadership
- Finance and capacity to deliver
- Safety in the home
- Performance and response to complaints
- Resident voice and engagement
- Housing and neighbourhood quality
- Home ownership
The peer challenge has been co-designed with the sector and will
be delivered by a team of experienced housing officers and member
peers. The peers will act as critical friends to assess the
strengths of the council and their partners and identify areas for
improvement for the future. This peer challenge can be delivered
on-site or as a hybrid peer challenge (minimum one day on-site), to
be arranged according to the preferences of the participating
council. The LGA is looking to recruit more officer and
member peers to support this new offer. More details are
available here.