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LGA launches Social Housing Management Peer Challenge 08/07/2022 Labelled as Scrutiny

The LGA has launched a new Social Housing Management Peer Challenge. It has been developed to help stock-holding councils improve their management of social housing to ensure they meet the expectations of the new regulatory regime proposed in the social housing white paper and being put into place through the Social Housing (Regulation) Bill currently before Parliament. It is intended to support councils to:


  • Reflect on, receive feedback on and learn how to improve the service provided to social housing residents
  • Assess readiness and plans for the new consumer regulation regime which includes embedding accountability to residents
  • Identify and share best practice


The scope of the peer challenge can be modified to meet the specific needs of each council, and includes:


  • Corporate strategy, governance and leadership
  • Finance and capacity to deliver
  • Safety in the home
  • Performance and response to complaints
  • Resident voice and engagement
  • Housing and neighbourhood quality
  • Home ownership


The peer challenge has been co-designed with the sector and will be delivered by a team of experienced housing officers and member peers. The peers will act as critical friends to assess the strengths of the council and their partners and identify areas for improvement for the future. This peer challenge can be delivered on-site or as a hybrid peer challenge (minimum one day on-site), to be arranged according to the preferences of the participating council.  The LGA is looking to recruit more officer and member peers to support this new offer.  More details are available here.

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