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The ARCH annual report for 2015-16 is now available to view.

 

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Tenant representatives from Rotherham and Lincoln exchange ideas 16/03/2017

ARCH tenant representatives from Lincoln recently visited tenant representatives in Rotherham to talk about how they could learn from each other.

 

One of the advantages of ARCH membership and participation in the ARCH Tenants' Group is the opportunity to "network" with other councils: to learn what other councils are doing and share best practice to help improve the services that councils provide to their tenants and residents.

 

Following discussions at the ARCH Tenants' Group between City of Lincoln Council, representatives on the Group John Ranshaw and Stella Parkin Rotherham MBC's representative on the Group, the two arranged for John and Mick Barber, another representative from the Lincoln Tenants' Panel (LTP), to attend a meeting of the RotherFed Tenants Group to see how the two groups could learn from each other.

 

John Ranshaw, LTP member and representative on the ARCH Tenant Group said after the visit: 

 

"The purpose of the visit was to carry out networking between the Lincoln Tenants' Panel and RotherFed tenants group. We explained how LTP and its sub groups operate. The members from RotherFed were impressed by the resident involvement structure at Lincoln and how this involved a range of tenants. They were also very impressed with the "Home" magazine (Lincoln's Tenant Newsletter) for its quality and detail, even going as far to say it was one of the best they had seen."

 

We were impressed by the detail, range and level of subjects discussed at the RotherFed meeting. In particular, it was noticed how members were very knowledgeable about the subjects and committed towards the tenants they represent. We were taken aback by the sheer number of tenants represented by the group, this was around 20,000 tenants."

 

Going forward both groups agreed that contact should be maintained and we are currently planning for a representative from RotherFed to attend an LTP meeting."

 

"I would like to thank RotherFed group for inviting us and in particular I would like to thank Steve Ruffle (facilitator of the group) and Stella Parkin (member of the group and ARCH representative)"

 

Do you think that your Tenant Panel or Tenant Federation could learn from what others are doing or share some of the things you are doing in your council to improve tenant engagement and encourage tenant participation?  If so, please email Carole Halfacre, ARCH Tenants' Group facilitator, at carole.halfacre@arch-housing.org.uk.

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