been a busy few weeks for everyone at HouseMark since we and the
Chartered Institute of Housing were awarded a three year contract
to provide business support and policy services to ARCH.
Our Customer Relations team of Bob Gillis and Paul Wogan,
together with our Regional Managers have visited 11 ARCH member
councils and eight non-ARCH member councils since January, and were
delighted to recruit Hinckley and Bosworth DC as new members.
Lots of work has been done to transfer membership records to new
systems and renewal invitations have been prepared and will be sent
out after Easter.
Our Marketing Officer Georgi Pickerill has been working on a
draft marketing strategy aimed at increasing ARCH membership and
also found time to produce the first edition of a revamped
Matthew attended the ARCH Executive meeting on 19 March,
together with HouseMark's Deputy Chief Executive Samantha McGrady
and Knowledge Manager Rod Webb, while Assistant Director Carole
Halfacre attended the ARCH Tenants' Group meeting on 22 March.
A number of people, led by IT developer Richard Dunn and
Assistant Director Liz Kenny have been working with our web
designers to build a new website, that allows more interaction,
including the blog and the ability to comment on individual
Please use our Contact us page to give us your feedback on
what you like about the new website and anything you think can be