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ARCH annual report

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The ARCH annual report for 2015-16 is now available to view.

 

Download it here.

Welcome to the ARCH blog Liz Kenny, HouseMark - 02/04/2012

Welcome mat 300It's been a busy few weeks for everyone at HouseMark since we and the Chartered Institute of Housing were awarded a three year contract to provide business support and policy services to ARCH.

 

Our Customer Relations team of Bob Gillis and Paul Wogan, together with our Regional Managers have visited 11 ARCH member councils and eight non-ARCH member councils since January, and were delighted to recruit Hinckley and Bosworth DC as new members.

 

Lots of work has been done to transfer membership records to new systems and renewal invitations have been prepared and will be sent out after Easter.

 

Our Marketing Officer Georgi Pickerill has been working on a draft marketing strategy aimed at increasing ARCH membership and also found time to produce the first edition of a revamped quarterly newsletter.

 

Matthew attended the ARCH Executive meeting on 19 March, together with HouseMark's Deputy Chief Executive Samantha McGrady and Knowledge Manager Rod Webb, while Assistant Director Carole Halfacre attended the ARCH Tenants' Group meeting on 22 March.

 

A number of people, led by IT developer Richard Dunn and Assistant Director Liz Kenny have been working with our web designers to build a new website, that allows more interaction, including the blog and the ability to comment on individual articles.

 

Please use our Contact us page to give us your feedback on what you like about the new website and anything you think can be improved.

 

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