We previously highlighted the work that
colleagues at the City of Lincoln Council are doing in partnership
with a number of other local authorities to explore how councils
can use a common service pattern for reporting, diagnosing and
scheduling housing repairs.
The project, entitled "Repairs Online", is a collaborative local
authority project, funded by the Department for Levelling Up,
Housing & Communities (DLUHC) Local Digital Fund. Further
details of the background to the project can be found on the Local
Digital Fund website.
The project has now moved to the "Beta" phase and the project's
multidisciplinary project team has been working within the
framework of "agile sprints" - short, two-week learning cycles.
Each sprint included activities to learn, synthesise, and share new
knowledge.
The project team have now completed 5 sprints in the Beta
phase, have completed 2 rounds of user research and re-
developed the product, adding authentication and
integration.
Full details of the latest developments can be found in a series
of blogs on the project website as well as recordings of
all the 'Show and Shares'.
Any ARCH member councils interested in getting involved in this
project can do so via the link on the project website or can
contact Fraser Trickett (fraser.trickett@lincoln.gov.uk)
at the City of Lincoln Council for more information.