The LGA is holding a webinar on 13 June with the Housing Ombudsman and Regulator of Social Housing to discuss their new requirements for councils.  The webinar is aimed at councillors with lead responsibility for housing as well as directors of housing and senior housing officers.

The Housing Ombudsman will outline the new Complaints Handling Code, including how local authorities should identify the member responsible under a council’s statutory duty. The Regulator of Social Housing will set out the powers available to them under the new regulatory regime, including inspections and grading of local authority housing services. There will be an opportunity to ask questions to the speakers which will provide delegates an opportunity to further their understanding of the topics discussed.

Confirmed speakers:

• Polly Cox, Sector Learning and Development Manager, Housing Ombudsman
• Verity Richards, Head of Dispute Support, Housing Ombudsman

To book your place follow this link.