by admin | 22 Mar, 2024 | News
Anyone searching the internet for ‘Housing Ombudsman’ to read the consultation on its business plan will notice that the Housing Ombudsman’s official website is not the top hit. The top two or three sites – some of which misleadingly include...
by admin | 22 Mar, 2024 | News
The Department for Education has launched a consultation on how to increase the recruitment and retention of childminders. Consultation with childminders has identified restrictions on how they can use their homes as one of the barriers they face, accordingly, the...
by admin | 22 Mar, 2024 | News
Local authority tenants and leaseholders who receive heat through heat networks or communal heating systems are not domestic customers of an energy company and therefore cannot benefit from help such as the Energy Price Guarantee Scheme. Instead, these customers...
by admin | 22 Mar, 2024 | News
On 12 March the Housing Ombudsman consulted on its business plan for 2024/25. 2023/24 has been another record year for complaints, with a 91% increase in the number of cases in the first 9 months, compared with the same period in 2022/23. Over the same period,...
by admin | 5 Mar, 2024 | News
Elections for the Board will take place at the AGM which takes place at the end of day one of the Chief Officers’ conference on Thursday 21 March 2024. There is one officer and one member place for each authority elected to the Board. Please put nominations in...
by admin | 5 Mar, 2024 | News
On 29 February the Regulator of Social Housing (RSH) published the final versions of the new consumer standards against which social landlords will be regulated from 1 April 2024, alongside further details of its planned approach to regulation, including...
