by ARCH admin | 20 Apr, 2026 | News
The Regulator of Social Housing has issued consumer gradings for several more local authorities. In March, Guildford DC was given a C1 grading and Leeds City Council a C2. In April, Norwich received a C1, but Basildon BC has been graded C4. Full details...
by ARCH admin | 20 Apr, 2026 | News
In March, the Housing Ombudsman consulted on its proposed Business Plan for 2026/27. Noting that the HO’s complaint caseload had risen by 500% over 5 years, the Plan included a 3-year caseload reduction strategy, including steps to encourage more complaints to...
by ARCH admin | 20 Apr, 2026 | News
MHCLG is consulting on a proposed Direction to the Regulator of Social Housing whose main purpose is to reflect the reforms to the assured tenancy framework effected by the Renters’ Rights Act 2025, including the abolition of assured shorthold tenancies and...
by ARCH admin | 16 Mar, 2026 | News
The MHCLG Select Committee, a cross-party group of MPs, has published the report of its Inquiry into Housing Conditions in the Social Rented Sector. It finds that: “Progress on bringing social homes up to the Decent Homes Standard has almost ground to a halt,...
by ARCH admin | 27 Feb, 2026 | News
The latest Learning from Severe Administration Report issued by the Housing Ombudsman is about Apologies. The report says an apology can be important in resetting the relationship with a resident after something has gone wrong. But it must be: Timely, personal and...
by ARCH admin | 27 Feb, 2026 | News
The Government has published statutory guidance on the preparation and implementation of Local Supported Housing Strategies. The guidance sets out a national framework for Local Supported Housing Strategies. Local authorities are required to build on this framework...
