The new regulatory regime for social housing went live on 1 April.  To remind any landlord that might have forgotten, the Regulator of Social Housing wrote to local authority and housing association chief executives on 2 April to confirm that the four new...

Anyone searching the internet for 'Housing Ombudsman' to read the consultation on its business plan will notice that the Housing Ombudsman's official website is not the top hit. The top two or three sites - some of which misleadingly include the words "Housing...

The Department for Education has launched a consultation on how to increase the recruitment and retention of childminders. Consultation with childminders has identified restrictions on how they can use their homes as one of the barriers they face, accordingly, the...

Local authority tenants and leaseholders who receive heat through heat networks or communal heating systems are not domestic customers of an energy company and therefore cannot benefit from help such as the Energy Price Guarantee Scheme. Instead, these customers...

On 12 March the Housing Ombudsman consulted on its business plan for 2024/25.  2023/24 has been another record year for complaints, with a 91% increase in the number of cases in the first 9 months, compared with the same period in 2022/23. Over the same period,...

Member authorities are invited to stand for election to serve on the ARCH Executive Board in 2024.