Local authority tenants and leaseholders who receive heat through heat networks or communal heating systems are not domestic customers of an energy company and therefore cannot benefit from help such as the Energy Price Guarantee Scheme. Instead, these customers receive support with their heating and hot water bills via the Energy Bills Discount Scheme. Local authorities operating heat networks are required by law to apply for the scheme and pass on the benefit they receive to their end consumers.

This is a reminder that the scheme closes on 31 March, so any local authority that needs to apply must do so by that deadline.